Module 1: Legislation, Regulatory Administration, Approved Provider Responsibilities and

Key Personnel

• Aged Care Act and Principles
• Key Conditions of Receiving Subsidy
• Key Personnel (obligations, liability and responsibilities)
• Fundamental Approved Provider Responsibilities
• Quality of Care Requirements
• Additional Services
• Legislative Requirements of Physical and Chemical Restraint

Module 2: Approved Provider Responsibilities

• Approved Providers Responsibilities
• User Rights and Accountability
• Security of Tenure
• Resident Agreements
• Complaints Management
• Prudential Compliance

Module 3: Assessing Compliance and Consequences of Non-Compliance, Sanctions and Review of decisions, Serious Incident Response Scheme

• Non-compliance and the Quality and Safety Commission
• Sanctions and Review of Decisions
• Serious Incident Response Scheme

Module 4: Aged Care Quality Standards, Substitute Decision Making, Principles and Practices of Compliance Remediation

• Aged Care Standards 1, 4, 5, 6 & 7
• Dignity of Risk
• Substitute Decision Making
• Lessons learnt on compliance risk
• Not Met Themes
• Principles and Practices of Compliance Remediation

Module 5: Clinical Governance and Consumer Facing Risk

• Aged Care Standards 2, 3 & 8
• Restrictive Practices
• High Impact / High Prevalent Consumer Risk
• Principles and Practices for Clinical and Governance